How to Modify Information in Saudi Post National Address system

In the previous article “How to Register National Address in Kingdom”, we described how to register an address in Saudi Post National Address system. Once you have registered your address and need to modify it or add new members, follow the instructions below:

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  1. Go to link: http://address.gov.sa/
  2. Select language of page to English from the upper left corner, the page will load again in English.national_address_14

  3. Click on “Register Your Address Today” and a new window will open.national_address_15
  4. Click on “Registration of Individuals”national_address_03
  5. Then click on “Manage a Registered Address”national_address_17
  6. Then enter your National / Iqama Id & mobile number. An activation code will be sent to the mobile number. Enter the activation code and click Next.


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  7. You account details will load and you can:
    1. View details – Click on “View Details
    2. Add new members – Click on “Add Member” then refer to registration article for the details to add a new member. Follow the step 7 in this article.
    3. Update Address – Click on Update Address then refer to registration article for the details to add a new member.Follow the step 8 in this article.
    4. Print registration certificate – Click on Print Details.national_address_19

 

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84 thoughts on “How to Modify Information in Saudi Post National Address system

  1. i cannot register and always giving me a message that the ID information is not correct. i tried it many times…. and does it register even if the iqama is expired already???

  2. By mistake i have registered my address 2 times, out of which 1 is correct and second one is not. Now both the address are registered under my Iqama number and name.
    How i can delete the wrong address. Kindly help.

  3. Hi.. I want to change my mobile number. The mobile number which i have register is not with me… any one can help..

  4. i cant login my post online , already register my adress but building number wrong ,how can update my building number

  5. i am already register my natatinal id , but i cant login showing iqama number and mobile number not matched ,iam already register my mobile number

  6. Good Day !!

    When i entered national id & mobile umber to add my household member, it says loading for several minutes and i can not go further. Kindly advise

    1. Some time there is a lot of load on system or may be some internal error. Try after some time and it should work. Or you can visit nearest Saudi Post office to get the address registered.

      1. Dear,

        I already registered my address but i missed four digit code from my mobile, Now i need this code from where i can get this

  7. Hi, i am wrongly registered national address in wrong building number at first time.then i registered again in my own building number and me miss the first wrong printout in post office.if any problem for future.

  8. I have registered my address in the month of April, now i need the printed copy of my address registered details to submit to bank, please advise How can i get the details.

  9. when I entered the building number and address its showing another building no and address and its already registered.how can I change it to my exact building number and address.

  10. National ID or mobile number are not matched, please make sure the data entered is correct. How I can get this resolved it does not register me nor does it allows me chang the registered address. I am not even certain that my address is registered or not. Please help me I have to open a bank account

  11. same problem faced ….kindly advice solution
    System.FormatException: Input string was not in a correct format. at System.Number.StringToNumber(String str, NumberStyles options, NumberBuffer& number, NumberFormatInfo info, Boolean parseDecimal) at System.Number.ParseInt64(String value, NumberStyles options, NumberFormatInfo numfmt) at System.Convert.ToInt64(String value) at NAS.Web.BusinessObjects.Models.LocationInfo.UpdateLocationInfoFromGISAPI() in C:\Projects\National Address Store Project\Main\Source\NAS\NAS.Web\BusinessObjects\Models\LocationInfo.cs:line 164 at NAS.Web.ar.individual.registration.Step4.btnFinish_Click(Object sender, EventArgs e) in C:\Projects\National Address Store Project\Main\Source\NAS\NAS.Web\ar\individual\registration\Step4.aspx.cs:line 78

    been trying for days…even in incognito mode and different browsers.

  12. By mistake i have registered my address 2 times, out of which 1 is correct and second one is not. Now both the address are registered under my Iqama number and name.
    How i can delete the wrong address. Kindly help.

    1. There is no option for deleting the address, You can update the incorrect address with correct details. You will have both the same address.

  13. Hi Admin,

    I just want to ask regarding National Address, when I registered in the national address, it has shown that register successfully note it will take 24 hours …. but i forget to take a print out or to save the information what is the procedure to know the national id.if i am going to registered address it is asking national id which i don’t know i tried by adding iqama number but not accepting.

  14. Hi Admin,

    I just want to ask regarding National Address, when I registered in the national address, it has given a wrong flat number. When updating the flat number in the national address it is prompting

    “Sorry, the address is already registered to another customer. If the address information is correct, please contact customer service at 920005700”

    Please note that I am just sharing with my colleague in the apartment and I am not the one whose renting directly with the owner.

    Hope you can share some thoughts regarding the above.

    regards

    Thanks

    1. It seems that someone else has registered that as their own address. If your roommate has done that you ask him to add you as a member.

  15. good morning sir! regarding the national address registration, i was not able to register because i am here in the philippines now for my annual vacation. i will be back on april 17. but my problem is my saudi sim card got lost. i can still register in the national address even if its already finish its deadline?

  16. I registered my national address . but bymistake i entered a worng bulding number, now again i did the registration with the correct building number2982, can you please proceed my address with new details

  17. same problem here…a lot of us in our workplace.

    System.FormatException: Input string was not in a correct format. at System.Number.StringToNumber(String str, NumberStyles options, NumberBuffer& number, NumberFormatInfo info, Boolean parseDecimal) at System.Number.ParseInt64(String value, NumberStyles options, NumberFormatInfo numfmt) at System.Convert.ToInt64(String value) at NAS.Web.BusinessObjects.Models.LocationInfo.UpdateLocationInfoFromGISAPI() in C:\Projects\National Address Store Project\Main\Source\NAS\NAS.Web\BusinessObjects\Models\LocationInfo.cs:line 164 at NAS.Web.ar.individual.registration.Step4.btnFinish_Click(Object sender, EventArgs e) in C:\Projects\National Address Store Project\Main\Source\NAS\NAS.Web\ar\individual\registration\Step4.aspx.cs:line 78

    been trying for days…even in incognito mode and different browsers.

  18. i have added household member wrongly. instead of adding my wife’s national id, i entered mine. now i have two entries in my name and no entry in my wife’s name. i am not able to enter my wife’s details. how can i correct this?

  19. Hi, will there be any issue if my coworker’s mobile number is under her friend’s iqama because she cannot register thru thumb print. Thanks

  20. By mistake i have registered my address 2 times, out of which 1 is correct and second one is not. Now both the address are registered under my Iqama number and name.
    How i can delete the wrong address. Kindly help.

  21. I would like to update the address i entered. I think the address given to me by my friend (since i dont know the exact address, i asked her) is incorrect. But every time i tried fill out the page intended to manage the address it keeps on telling me that the id and phone number doesnt match. How canki update the address?

    1. I have just tried it and it is working for me. Kindly double check the entered details. The mobile number should follow this pattern 05xxxxxxxx

  22. Dear Admin
    Yesterday i registered. message displayed REGISTERED SUCCESSFULLY , NEED 24 HOURS TO UPDATE.
    Now more than 24 Hours finish when i check the status message displayed as follows.

    Please correct the following
    National ID or Mobile No. are not matching, please make sure the data entered is correct.

    Pls. advise still wait or Register again.
    Thanks

  23. Registering national address is always down system.if I can’t register my bank account will be freezes?

      1. admin what is this i cant register .

        System.FormatException: Input string was not in a correct format. at System.Number.StringToNumber(String str, NumberStyles options, NumberBuffer& number, NumberFormatInfo info, Boolean parseDecimal) at System.Number.ParseInt64(String value, NumberStyles options, NumberFormatInfo numfmt) at System.Convert.ToInt64(String value) at NAS.Web.BusinessObjects.Models.LocationInfo.UpdateLocationInfoFromGISAPI() in C:\Projects\National Address Store Project\Main\Source\NAS\NAS.Web\BusinessObjects\Models\LocationInfo.cs:line 164 at NAS.Web.ar.individual.registration.Step4.btnFinish_Click(Object sender, EventArgs e) in C:\Projects\National Address Store Project\Main\Source\NAS\NAS.Web\ar\individual\registration\Step4.aspx.cs:line 78

          1. People are able to register, with a few glitches here and there. Not able to do it for 3 days is a bit much. Try using chrome in incognito mode and it might work.

  24. I tried adding another member it is showing some stack error every time i try, Anyone having some idea about it.

    1. yeah, same problem here. been trying for 3 days now. is it possible to get the family member info updated from post office?

  25. Print individual National Address

    This service enables citizens and residents who are registered in the National Address to Print their registered National Address.

    Enter the registered national ID number and mobile number:-

    Please correct the following:-
    ◦National ID or mobile number are not matched

    How to solve this issue, because also the format of cp number is no space 05xxxxxxxx

    thanks for any informative responsed

    1. Some people are facing this issue. I have tried with my Iqama id and mobile number and it is working fine. You can give it a try after some time.

    2. Please correct the following:-
      ◦National ID or mobile number are not matched

      How to solve this issue, because also the format of cp number is no space 05xxxxxxxx

      thanks for any informative responsed

  26. Sir, I already have registered my iqama and was given a user account number however when i check my address the display says, ‘NO DATA FOUND” I was looking for the updating menu but i cannot find it except the edit profile menu. How can i correct this error? Can anyone enlighten me how to correct it?

    Thanks

      1. I need to print the registration but to no avail, i have been successfully registered but when I’ve entered my iqama and mobile information, they are saying “National ID or mobile number are not matched” how can we solve this. how to raise a ticket and where?

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